Return Requests Reviewed With Care
AVREXO™ reviews return-related requests based on the product category, item condition, included components, and timing of the request.
📦 Items submitted for review should generally be:
• Unused and unaltered
• Returned with included components when possible
• Accompanied by original packaging or inserts when available
• Protected appropriately for transport
Some decorative, collectible, fragile, personalized, or limited-format items may require additional review because of their item-specific characteristics.
Before sending an item back, please contact support first. This allows the request to be reviewed and helps ensure the correct next steps are provided.
📩 Return support:
Guangzhou Hejiafeng Industrial & Trading Co., Ltd.